Terms of Service

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to any of these terms, please do not use our website or services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Products and Services

We offer premium leather goods, hardware accessories, tools, and related supplies for both retail customers and wholesale/bulk orders. All product descriptions, images, and specifications are provided as accurately as possible. However:

• Leather is a natural material; slight variations in color, texture, and grain are normal and not considered defects.
• Product colors may vary slightly due to monitor display differences.
• We reserve the right to modify product specifications, materials, or pricing at any time without prior notice.

3. Pricing and Payment

• All prices are listed in US Dollars (USD) and are subject to change without notice.
• We accept major credit cards, PayPal, and other payment methods displayed at checkout.
• Payment must be received in full before orders are processed or shipped.
• For wholesale and custom orders, payment terms will be specified in your individual quote or invoice.

4. Order Processing and Shipping

• Orders are typically processed within 1-3 business days of payment confirmation.
• Shipping times and costs vary based on destination, order size, and shipping method selected at checkout.
• We are not responsible for delays caused by customs, carriers, or other factors outside our control.
• International customers are responsible for any applicable import duties, taxes, or customs fees.

5. Returns and Exchanges

• Unused, undamaged items may be returned within 30 days of delivery for a refund or exchange, subject to a restocking fee where applicable.
• Custom, cut-to-order, or personalized items are final sale and cannot be returned or exchanged.
• To initiate a return, please contact our customer service team first. Items returned without prior authorization may not be accepted.
• Return shipping costs are the responsibility of the customer unless the item is defective or was shipped in error.

6. Wholesale and Custom Orders

• Minimum order quantities (MOQ) apply to wholesale and custom orders, as specified on product pages or in your quote.
• Custom orders, including custom sizes, colors, finishes, or engraved items, are final sale once production begins.
• Lead times for custom and bulk orders vary based on order complexity and quantity. We will provide an estimated timeline with your quote.
• We reserve the right to refuse any custom or wholesale order at our discretion.

7. Intellectual Property

All content on this website, including but not limited to logos, product images, descriptions, designs, and text, is the property of our company and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without prior written permission.

8. Disclaimer of Warranties

Our products are provided "as is" and "as available." We make no warranties, express or implied, regarding the suitability, durability, or fitness for a particular purpose of any product. Leather and metal products will naturally wear and patina with use, which is not considered a defect.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the purchase price of the specific product involved.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

11. Contact Information

For questions regarding these Terms of Service, please contact us through our website contact form or at the email address listed on our Contact page.

Last updated: August 2026